Sunday, January 15, 2017
Our Guest: Kim U from Chicago, IllinoisDate of Stay: January, 2017 Review Submitted: January 15, 2017
This is an honest review of our stay. I was not paid for this review.
My dad was looking for a once-in-a-lifetime vacation to celebrate my mother’s 70th birthday. He had a long list of wants for the locale and residence. After considering several places around Mexico, we took a chance with this condo.
The booking process was easy. Michael was wonderful to work with and allowed us to handle our payment through VRBO instead of wire transfer. Still, I was nervous that we would not get what we were expecting.
A month before our arrival I was contacted by Shirley, our concierge for our stay. I worked with her to figure out transport and groceries. At first she told us that she would not be able to accommodate our entire group in one van, and I was not willing to pay for two vans. Based on other reviews, I decided to book with a third party transport service that assured me they would be able to comfortably fit us all in one van, provide a car seat for my toddler, and provide water and beer for our commute. Also, based on other reviews, we decided to handle our own grocery shopping and the transport service would take us to the Mega store without an additional charge.
The day of our arrival had a few surprises. First, our transport service was not what it promised. Our van was actually a taxi service arranged by the transport service. It did not have a car seat and my dad ended up leaning against the door the entire ride as there wasn’t enough seating. Also, the driver who did not speak English, took us to a small grocery store that did not have all the ingredients we required. He also seemed confused as to where he was taking us. When we finally arrived at Hacienda de Mita, the driver was not happy with our tip and insisted more for the time he had to wait for us. I ended up cancelling the transportation services for our return.
Shirley greeted us at the lobby area and had a grocery cart ready to load up our groceries. She escorted us to the condo and gave us the tour and some key bits of information for our visit. She was really helpful throughout our trip.
The condo was magnificent and everything we thought it would be. It has a wow factor that any resort could not compare. The 900 sq ft patio just draws you out to admire the views. We spent most of our time out on this patio.
Our first day at the condo, a Saturday, we did not have chef services. We got in late in the afternoon so we got settled in and went to the town to enjoy dinner on the beach.
Saturday, January 7, 2017
Our Parents_of_3Boyz from Winnipeg, CanadaDate of Stay: December 2016 Review Submitted: January 7, 2017
You will not find a more inviting and beautiful condominium unit in all of Punta de Mita, Mexico. This was our third year going back to Hacienda de Mita, but this unit is far and away the best unit we have ever rented. It is about 4,000 square feet and offers two unbelievable master suites, another room with two plush queen size beds, and then two bunk beds and each room has it’s own ensuite bathrooms. Beautiful set up for our three teenagers.
The condo is outfitted with top notch appliances…professional viking stove, Sub Zero fridge. One of the reasons it was so incredible is SUZANNA! She is at the unit several hours per day taking care of your cooking, laundry and cleaning. The food is truly gourmet, authentic, Mexican fare. I would highly suggest giving them the number in your party, letting them know what you like and then let them decide on your shopping. Not only would we have only needed three shirts for the entire trip (because she does laundry every day), but we actually came home with all of our clothes clean. That has never happened before. The deck is beyond words. It is as if you are floating on the ocean. The only way you could be any closer to the water is if you removed the gorgeous pool that is directly below your deck. Gentle waves put you to sleep at night, or fall asleep on one of the deck couches under the stars. The condo is also completely wired should you need wireless or television, but the TV were rarely used. The golf cart is just an added perk. It is not one of the older 4 seaters but a more industrial type six seat vehicle.
The access to the St. Regis, Kupuri, or Four Seasons beach clubs will leave you with a tough decision each day. We also had access to some of the world’s greatest golf courses. The concierge was very helpful, and Shirley always picked up the phone and handle all of our transportation to and from the airport, as well as handling scheduling our ziplining, surfing excursions and reservations (though you rarely need dinner reservations). We will be booking this every year. Thanks for such a great time, Michael and Suzanna! See you soon!
others. We all loved our week at HDM206 and we plan on coming back again soon!